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Customer ServiceConfidentiality Guarantee
Our GuaranteeWe offer a 100% guarantee. If you are not happy with your product, send it back to us within 30 days of the date of purchase, in the original packaging and we will replace it for you!Sales supportWe pride ourselves on our amazing sales support. Please contact us at enquiries@jjadmin.co.nz for any assistance you may requireALL OUR PRICES ARE IN NEW ZEALAND DOLLARS: and include 12.5% Goods and Services Tax (GST) in New Zealand. How to OrderOn LineYou can send your order on-line any time of the day or night completing all the necessary details and submit it on line through our enquiry form. By FaxPlease fax us 64-7-5789422. By MailPlease print the order form, complete it and post it to: JJ Admin, P O Box 14107, Tauranga, New Zealand. By PhoneLeave a message on 07-5789433 or for urgent attention 027-4454906. How to PayPayment direct to bank account which will be detailed on your invoice. DeliveryYour order will be processed as soon as we receive it. For New Zealand residents: you can expect your order to arrive at your door within two days - (depending on stock availability). All of our deliveries are made by courier to the Street address you specify. They are dispatched by Signature Required Service. If you are not at home when the courier calls, a card will be left in your letterbox so you can arrange a suitable delivery time with them. There will be no delivery charge for software ordered through the internet site. Back OrdersShould you order a product that we cannot supply, you will be notified immediately. Your payment will be refunded promptly if you cancel your backorder. GuaranteeEvery QuickBooks item displayed is covered by a full 30-day right-of-return. If, for any reason you are not completely satisfied with your purchase, just return the goods to us in their original packaging and condition. We will be happy to replace it, exchange it, or refund your money - with no questions asked. ReturnsIf you receive goods from JJ Admin and they are damaged, please contact us immediately. We will arrange for your goods to be collected and replaced or arrange for you to return it to us at our cost. All 30 day return goods must be shipped back to us at your cost. We will not accept product shipped back to us as C.O.D. Returns to JJ Admin, PO Box 14107, Tauranga, New Zealand. PrivacyWe are periodically able to offer other products and services that we feel may interest our customers. So you may receive details of special offers from us in the future. However, should you prefer not to be contacted, please let us know and we will ensure that your name is withheld from these mailings. JJ Admin does not disclose private information to any person or company. |